Prismberry partnered with Good Business Lab to enhance the Inache platform with an AI-powered grievance resolution agent, enabling intelligent complaint analysis, policy-aware recommendations, and faster workplace issue resolution.
AI recommendations accelerated complaint analysis and response workflows.
Resolution guidance became more consistent with policies and regulations.
Teams spent less time interpreting complaints manually.
Workers gained better visibility into grievance handling processes.
As grievance volumes increased, Good Business Lab needed a smarter approach to help factories manage worker concerns consistently, fairly, and efficiently.
Prismberry designed and implemented an AI-powered recommendation system integrated into the Inache platform.
The system provides
The platform delivers customized recommendations for
The AI engine uses
Prismberry implemented Retrieval-Augmented Generation (RAG) to retrieve relevant information from
AI-powered grievance intelligence, reimagined for transparency, compliance, and employee support.
Understanding worker concerns with AI-driven context.
Guidance aligned with labour laws and organizational standards.
Helping teams respond with structured actions.
A scalable platform for modern workplace management.
Prismberry helps enterprises build AI-powered solutions that improve employee experience, operational efficiency, and decision-making.
See why enterprises trust Prismberry to build AI-first systems that actually work.
